Terms of service

Last updated: July 2026

1. Agreement to Terms

By accessing or using offroadhq.com (the "Site"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Site. These terms apply to all visitors, customers, and others who access or use the Site.

2. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site in any way that violates applicable federal, state, or local laws or regulations; to transmit any unsolicited or unauthorized advertising or promotional material; to impersonate any person or entity; or to engage in any conduct that restricts or inhibits anyone's use of the Site.

3. Products and Pricing

We reserve the right to modify or discontinue any product at any time without notice. Prices are subject to change without notice. We reserve the right to refuse or cancel any order placed for a product listed at an incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment processed.

Product descriptions, images, and specifications are provided for informational purposes. We make every effort to display products accurately, but we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

4. Orders and Payment

When you place an order, you represent that you are authorized to use the payment method provided and that the information you supply is accurate. We reserve the right to reject or cancel orders at our discretion, including orders that appear to be placed by dealers or resellers.

All payments are processed securely through Shopify Payments. OffRoad HQ does not store your full credit card information.

5. Shipping and Delivery

Please refer to our Shipping Policy for full details on processing times, shipping rates, and delivery estimates. Delivery timeframes are estimates only and are not guaranteed. OffRoad HQ is not liable for delays caused by carriers, customs, weather, or other circumstances outside our control.

6. Returns and Refunds

Please refer to our Returns & Refunds Policy for full details. By making a purchase, you acknowledge and agree to the terms of that policy.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, and software — is the property of OffRoad HQ or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our express written permission.

8. Third-Party Links

The Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. OffRoad HQ makes no warranties that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Aftermarket parts and accessories may affect your vehicle's warranty. It is your responsibility to verify compatibility and suitability of any product for your specific vehicle and application. OffRoad HQ is not responsible for improper installation, misuse, or modifications made to products after purchase.

10. Limitation of Liability

To the fullest extent permitted by law, OffRoad HQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or any products purchased through the Site. Our total liability to you for any claim arising out of or relating to these Terms or your use of the Site shall not exceed the amount you paid to us in the transaction giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless OffRoad HQ and its owners, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your violation of any third-party rights.

12. California Proposition 65

Some products sold on this Site may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. Please refer to our California Prop 65 Warning page for more information.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in California.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

15. Contact

Questions about these Terms of Service should be directed to:

 

OffRoad HQ

Email: Info@OffRoadHQ.com

Website: offroadhq.com